Norwegian cancel a number feriefly – VG

Hundreds of Norwegians who dream of sun and heat can get a cold start to the holiday because Norwegian cancel a number of flights.

on the airline’s website has more Norwegians told about his frustration. According to Norwegian’s own website are at least 18 flights canceled Saturday.

From Oslo today applies, inter alia, Larnaca, Cyprus at. 14.10 and Pristina, Kosovo PM. 16.50. The same applies to aircraft bound for Varna in Bulgaria clock 17.25.

Trøndelag who would fly with Norwegian from Værnes to Malaga on the Spanish Costa del Sol at 16.10 must also adjust to trønder summer over Spain sol if they do not obtain new tickets in the middle of high season.

See full listings of cancellations at the bottom of the matter.

Norwegian told VG that they not yet know the cause of the departures is set. They also can not say anything about how the situation will be in the coming days.

See also: This you are entitled to by cancellations

Are you affected? Contact VG: 2200/2200@vg.no/22000000

– Tears spurted

Among the many who got holiday plans his ruined the family Halvorsen from Nesodden.

– I thought mom and dad just kidding when they said the plane was canceled. I could not keep myself when I realized it was true. The tears just gushed, says Pernille Halvorsen (13).

The family had looked forward to Cyprus vacation in one year, but only a few hours before they were to travel to the airport, got the SMS that flights were canceled.

Bought new tickets to 30,000 million

Father of the family, Trond Halvorsen, says that they were offered new flight Thursday next week .

DISAPPOINTED: Tears in the family’s youngest the notification of the cancellation came. Christian Kåsastul, Elin Halvorsen, Pernille Halvorsen, Martine Halvorsen Trond Halvorsen had all looked forward to going on tour.

Photo: Private

There were, however, many lost vacation days – and moreover long to wait for the big brother who is already in place in Cyprus with her boyfriend. After a few rounds particular family out to book new tickets with another company from Gothenburg to Cyprus Sunday. The price tag for the new tickets totaled about 30,000 kroner, says Halvorsen.

– It is far outside the budget. It has not exactly 30,000 million left in a suitcase in the garage. But we lose the more not to go down, says the mother of the family, Elin Halvorsen.

Norwegian apologizes

WAITING: Big brother Trond Marius Halvorsen is already in place in Cyprus, and now waits for the rest of the family Shall come.

Photo: Private

Saturday informs Norwegian VG that they not have full control over how many passengers who are affected by the cancellations.

– our challenges now is to find alternatives to affected passengers, now in the summer period it is very difficult to find vacant seats in both us and by other companies. Sorry, we can not rebooked passengers on adequate alternatives. In addition, we have not succeeded in hiring additional external capacity to avoid cancellation. These two factors mean that the consequences for affected passengers have been larger than normal. We apologize strongly, sliced ​​Linda Olsen, pressevakt in Norwegian in an email to VG.

See also: Passengers experiencing havoc on domestic routes

When asked what the cancellations due, responding Olsen that there are various reasons for the set planes Friday and Saturday. On some flights due settings crew shortage, but Olsen said that they currently do not have more information about the cause.

– On some flights there is a lack of crew, but we need to sit down and look at the cause. It is not a priority now, because we focus on helping passengers, she said.

Many desperate passengers says that it has been difficult to get through to Norwegian’s Customer Service for more information. According to Olsen caused the wait heavy demand.

Stranded in Venice

For the family Roaldsen from Troms Norwegian-issue the opposite that what many vacation hungry Norwegians are experiencing.

Read also on E24: Norwegian cuts hand luggage by 40 percent!

– We have been family fering in Italy, and would be flying home from Pisa Friday . But the flight was canceled. When asked Norwegian us travel to Venice, so they should arrange tickets, says Svein Roaldsen VG.

But when they arrived by rental car well in advance of departure, originated new Norwegian issues.

– They had not booked the tickets from Venice, Oslo and further north. The staff here said we had to contact Norway to change tickets. There we never answer, and eventually traveled plane with seats available, while we stood again at the airport. Now we have no idea what to do, says Roaldsen.

There is a Norwegian-fly from Venice to Stockholm and Copenhagen Saturday.

– But as long as we can not contact the Norwegian gets we rebooked, says Roaldsen.

Also domestic flights canceled

Also domestic flights in Norway and Norwegian aircraft that is not going to or from Norway was canceled Saturday. The company’s only flying between Molde and Oslo was canceled. In addition, fly between Stavanger and Oslo, and Kristiansand and Oslo affected.

From Copenhagen is a flight to Athens today set. On Friday, a flight from London to Nice set. According Stavanger Aftenblad were 180 passengers left standing at the airport because cabin personnel did not show up.

– Due to illness among the crew had to unfortunately this departure set, said Linda Olsen Stavanger Aftenblad Friday.

Norwegian has had other challenges recently, including overbooking and lack of capacity. They have hired ekstrafly from other companies to take away from the traffic, but since these planes are smaller than the regular Norwegian aircraft, customers on some flights experienced baggage cuts.

Read Cuts hand luggage by 40 percent on some flights