Many of the 215,000 mobile phone users in Ventelo this afternoon problems with mobile coverage.
Broken cellular Ventelo also affects 30,000 business customers .
– We have a common mistake that we are working to rectify, informs Ventelo Aftenposten.
– There are nationwide problems with cellular, tweeted Police in West Finnmark.
Nødnett function normally. It is also possible to call emergency.
Oslo police: Frames violence alarms
The most serious impact of the mobile collapse tonight, is that many people with security alarm can not call for help.
These people are vulnerable or threatened FOn help with the police.
– None of those who have Ventelo subscriptions have the opportunity to communicate on cell phone, but there are others who have subscriptions from other operators and making internal changes. We have been told that mobile violence alarms may not work either, says operations Tor Grøttum in Oslo police.
defense even without mobile
Another major customer of Ventelo affected by mobile issues is defense.
A number of defense staff and officers have all afternoon been without mobile contact.
– Both police and defense personnel needed to Twitter and carrier pigeon today, tweeted a police investigator in Oslo .
– Or enroll dog. Must well soon out to light beacons, answered one officer.
Unknown how many affected
Ventelo has no overview of how many of the 215,000 customers affected by mobile collapse.
– Parts of activity has fallen out. We believe we have located the error and working to rectify it, says press contact Jardar Pedersen Phonero. Ventelo merged with Phonero from January 1 this year.
– How many are affected?
– There I have no concrete figures on yet.
Frames police mobiles
Mobile collapse of Ventelo touches police hard. Police is one of the largest corporate clients of the company.
Exactly how many police districts that are affected, is unknown.
– Police in West Finnmark says police have nationwide problems with cellular ?
– This is not related to specific parts of the country. It can affect customers in different parts of the country. The error will cause customers experiencing difficulty getting called out, says Pedersen.
Ventelo secured the contract for telephone services to police 200 million in 2011 in fierce competition with several other suppliers.
– Our task is to obtain agreements that are cheapest and best for the police, said National Police Computing and Material Service when the agreement was signed.
Mobile Problems for over four hours
According to police Oslo discovered problems in cellular Ventelo already 15 o’clock today.
Since then police have worked to arrange temporary solutions.
– Does this mean that you do not can get called in additional personnel, such as from the emergency squad, if it becomes necessary?
No, we have taken some steps to ensure that we get a grip on key personnel, says Grøttum. He adds that it is good 112 works.
Oslo police and several other districts in eastern user has the new radio communications Nødnett, which can not be tapped.
Several major mobile breakdown
Ventelo merged from 1 January the company Phonero. Mobile Headquartered in Kristiansand, and has in recent years become one of the toughest challengers to Telenor and Netcom.
The collapse of cellular Ventelo is just one of many major events in cellular past year.
30. October 2014 lost 3 million Telenor subscribers cellular 2.5 hours.
Aftenposten wrote earlier this week that error occurred when a customer should have a new SIM card. Because of a well-known well in the subscription base of Telenor had a technician go in and correct the error. Due to a human error broke database together, which made it impossible to call or send SMS.
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