Saturday, October 1, 2016

Norwegian-passengers stranded at the Airport – NRK



Nina Planting Molmann and her family were stuck at the Airport when their plane was cancelled.

Photo: Private



Children of Nina Planting Molmann had rejoiced to see his family in Alicante on Saturday. Instead, it is waiting at the Airport.

Photo: Nina Planting Molmann

the Family traveled from Hammerfest already clock 04 in the morning. Then they sat on the plane in the Alta, they were informed that the flight to Alicante was cancelled.

– I was quite fortvila. We have with us three children, and is on the way to Alicante to celebrate the wedding, tells Molmann on the telephone from oslo airport Gardermoen.

Offered to fly to Tenerife

When they landed at the main airport got the offer for the book about the tickets.

the Norwegian was able to book about, but suggested first that we could land in Tenerife or Bilbao. One can wonder whether they have the map in front of them when they are planning.

the Family are now considering whether they should turn to on an offer to travel to Barcelona, Sunday, or whether they should wait until they get five seats to Alicante.

– We didn’t quite know what to do. We have booked a rental car standing at the airport in Alicante. Now we need to discuss whether we should fly to Barcelona or what.

They hope at least that they can get to the wedding on Wednesday.

Sorry



the press officer Charlotte Holmbergh Jacobsson in English

Photo: WE-PHOTO

the press officer in the English, Charlotte Holmbergh Jacobsson, says the reason for the kanselleringene is that they lack both the personnel and stand by personnel.

– There are two round-trip flights from Oslo to Alicante and Malaga, which is affected. We are sorry that these flights are set.

Saturday is the first day of the autumn holidays for many, and is a popular utreisedag, but Jacobsson reject that the problems are due to lack of planning.

No, really not. This can happen to all airlines. It can be caused by several things, and this is something we really regret.

the Same problem in the summer

the Norwegian was also hit by several cancellation in the summer, when at least 18 flights were canceled due to lack of stand by crew.

Jacobsson says they usually do not problems with this.

– This is something that can happen from time to time.

Norwegian has now informed all the passengers that are affected by SMS. They offer a complimentary full, and helps to find the hotels.

Are there problems on Sunday?

” We are working hard to help those affected. We are also working to find solutions so that we get all the passengers where they shall, as soon as possible.

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